Examiner-in-Charge School
Examiner-in-Charge School
August 5-9, 2024 Albuquerque, NM
@ www.csbs.org ♦ @csbsnews
CONFERENCE OF STATE BANK SUPERVISORS 1300 I Street NW / Suite 700 / Washington, DC 20005 / (202) 296-2840
August 5-9, 2024 Examiner-in-Charge School Albuquerque, NM
ATTENDEES Iowa Division of Banking Fay, Grant
grant.fay@idob.state.ia.us amy.fowler@idob.state.ia.us jon.mootz@idob.state.ia.us susan.vogel@idob.state.ia.us
Fowler, Amy
Mootz, Jonathon
Vogel, Susan
Kansas Office of the State Bank Commissioner Krieger, Madison
madison.krieger@osbckansas.org kasiah.rothchild@osbckansas.org byron.stout@osbckansas.org audrey.wertz@osbckansas.org
Rothchild, Kasiah Stout, Byron Wertz, Audrey
Maryland Office of Financial Regulation Grier, Corvette
corvette.grier@maryland.gov bryan.hannan@maryland.gov
Hannan, Bryan
New York State Department of Financial Services Levakova, Marina
marina.levakova@dfs.ny.gov michael.romano@dfs.ny.gov
Romano, Michael
North Carolina Office of Commissioner of Banks Dawson, Delicia
ddawson@nccob.gov
INSTRUCTORS Arkansas State Bank Department Bush, Gary
gbush@banking.state.ar.us
Nebraska Department of Banking and Finance Lindner, Michelle
michelle.lindner@nebraska.gov
Ohio Division of Financial Institutions Starr, Shaun
shaun.starr@com.ohio.gov
CSBS STAFF Hoyle, Katie
khoyle@csbs.org
Richardson, Amy Romano, Chris
arichardson@csbs.org cromano@csbs.org
Examiner-in-Charge School Albuquerque, NM August 5-9, 2024
DoubleTree by Hilton Albuquerque Downtown Meeting Room: Crystal I
Monday, August 5, 2024 7:30 am – 8:30 am
Registration & Breakfast Lounge 201 (Main Lobby)
Introduction
8:30 am – 9:30 am 9:30 am – 10:30 am 10:30 am – 11:00 am 11:00 am – 12:00 pm
Exam Management and Role as EIC
Break
Analyzing the M Component
12:00 pm – 1:30 pm
Lunch on your own
Analyzing the M Component Exercise
1:30 pm – 2:00 pm
Introduction to Case Study/ Agenda and Comment Writing Discussion
2:00 pm – 2:30 pm
BREAKOUT: Review Pre-Course Scope Memo Assignment / Distribute Materials Packet #2
2:30 pm – 4:30 pm
Adjourn
4:30 pm
Networking Reception Coral III Ballroom
5:30 pm – 7:30 pm
Tuesday, August 6, 2024 7:30 am – 8:30 am
Breakfast Lounge 201 (Main Lobby)
Icebreaker
8:30 am – 9:00 am
Rating the Composite and Exercise
9:00 am – 10:30 am
Independent Work Time
10:30 am – 11:30 am 11:30 am – 1:00 pm
Lunch on your own
BREAKOUT: Prepare for Meeting with Bank Management
1:00 pm – 1:45 pm
BREAKOUT: Meeting with Bank Management
1:45 pm – 3:15 pm 3:15 pm – 3:30 pm
Break
Conveying Exam Findings
3:30 pm – 4:30 pm
Adjourn
4:30 pm
Internal Use Only
Wednesday, August 7, 2024 7:30 am – 8:30 am
Breakfast Lounge 201 (Main Lobby)
Icebreaker
8:30 am – 9:00 am
Board Meetings, Joint Examinations, and Enforcement Actions
9:00 am – 10:30 am
Exit Meeting and Writing Assignment Discussion
10:30 am – 11:00 am
11:00 am – 12:30 pm
Lunch on your own
Meeting with Supervisor/ Individual Prep Time Refer to schedule
12:30 pm – 4:30 pm
Adjourn
4:30 pm
Thursday, August 8, 2024 7:30 am – 8:30 am
Breakfast Lounge 201 (Main Lobby)
Exit Meetings Refer to schedule Lunch on your own Exit Meetings Refer to schedule
8:30 am – 11:45 am
11:45 am – 1:00 pm 1:00 pm – 4:30 pm
Adjourn
4:30 pm
Friday, August 9, 2024 7:30 am – 8:30 am
Breakfast Lounge 201 (Main Lobby)
Icebreaker
8:30 am – 9:00 am
Exit Meetings Recap
9:00 am – 9:30 am
Effective Virtual Meetings Academic Challenge Review
9:30 am – 10:30 am 10:30 am – 11:30 am
Adjourn
11:30 am
Internal Use Only
Examiner-in-Charge School August 5-9, 2024
Internal Use Only
Schedule Monday: • Registration/Breakfast – 7:30 AM - 8:30 AM
• School – 8:30 AM - 4:30 PM • Reception – 5:30 – 7:30 PM Tuesday – Thursday: • Breakfast – 7:30 AM - 8:30 AM • School – 8:30 AM - 4:30 PM Friday: • Breakfast – 7:30 AM - 8:30 AM • School – 8:30 AM – 11:00 AM
Internal Use Only
Consumer Finance Team Supervisor
Instructors
Gary Bush
Michelle Lindner
Shuan Starr
Learning and Development Specialist Ohio Division of Financial Institutions
Review Examiner Nebraska Department of Banking and Finance
Assistant Deputy Commissioner Arkansas State Bank Department
Internal Use Only
Introductions
NAME
AGENCY/STATE
HOW LONG HAVE YOU BEEN AN EXAMINER? WHAT IS YOUR AREA OF FOCUS?
WHAT IS ONE THING YOU HOPE TO LEARN THIS WEEK?
ONE FUN FACT ABOUT YOURSELF
Internal Use Only
Exam Management and Your Role as EIC
Internal Use Only
Pre Planning
Examination Follow-up
Pre-Exam Week
EIC
Board Meeting
Exam Weeks
Writing the Report of Examination
Exit Meeting
Internal Use Only
Pre-Planning
Initial Contact with Management • Introduction •Sooner rather than later
Familiarize Yourself with the Bank •Internal and external documents •Conversations with examiners and bank management
Identify Key Risk Areas. •Draw conclusions on risks,
examination strategy, and assignments
Internal Use Only
Pre-Planning Continued
Requesting Examination Information • Draw conclusions on risks, examination strategy, and assignments
Determine Staffing • Subject matter experts •Sufficient to complete a timely examination
Creation of Scope Memo
•Varies by department • At a minimum, should cover •Institutional overview •Risk assessment •Discussions with Management •Prior examination findings •Financial analysis • Assignments/logistics
Internal Use Only
Pre-Exam Week
•Communicate with your exam team.
Communicate
•Organize your materials.
Organize
•Check your request list and follow-up •Complete as much exam work as possible.
Check
Complete
Internal Use Only
Exam Weeks Encourage Communication • Open communication with management • Regular discussions with exam team to keep them on track • Keep your supervisor informed • Meetings, meetings, meetings Time Management • Maintain lists to keep on track • Allows you to organize thoughts for management discussions • Ensures potential issues are brought to resolution
• Serves as source for structuring exit meeting • Acts as reminder for items that need completed
Internal Use Only
Exam Weeks - Continued Conduct Meetings • First day • Fact-finding • Director’s conferences
•Update •Wrap up •Exit
Complete Your Assignments. • Management component • Other areas • Develop overall conclusions
Internal Use Only
Exit Meeting Exit Meeting
Develop formal agenda.
Ensure your supervisor is in agreement with all conclusions.
Be prepared.
NO SURPRISES.
Internal Use Only
Writing the Report of Examination
Review/edit comments from other examiners. 1
Complete additional report pages. 2
3
Be mindful of writing tips from your department. 4
Ensure ratings and conclusions are supported and accurate.
Internal Use Only
Board Meeting
Formal written agenda.
Outline of significant items.
Communicate and know your audience.
Preparation.
Internal Use Only
Examination Follow-Up
• Level of involvement may vary • Review examination responses • Provide feedback to examiners
Internal Use Only
Meetings – A Big Waste of Time?
_______ people present Wrong
No real _p _u _r p_ _o _s e_
Ambiguous _________ objectives
Agenda isn’t _______ followed
People aren’t ________ prepared
No _______ agenda
________ people present Too many
No ______ / ________ results decisions
Starting/ Ending ______ Late
Internal Use Only
Time Management Assessment Rating Scale: 0 Never 1 Seldom 2 Sometimes 3 Often 4 Always
Internal Use Only
Questions?
Analyzing the M Component C A M E L S
Analyzing the “M” Component
Most important part of your analysis Management consists of Board and Executive Management
The Glue that ties it all together
In-Class Exercises
Management / Board The management assessment includes
The board of directors is the source of all
an analysis of the board of directors.
authority and responsibility.
Responsible for: • Formation of sound polices and objectives of the bank • Effective supervision of its affairs, and • Promotion of its welfare.
Management / Board
Various laws govern the election of board members and also govern transactions between board members and the institution
Directors should have ideas of their own and express them
Directors should have sufficient time to fulfill their responsibilities
Directors should be free of financial difficulties and possess personal integrity
Management / Board
A primary duty of a board is to select and appoint executive officers who are qualified to administer the bank’s affairs effectively and soundly.
Directors should avoid self-serving practices and conflicts of interest and place performance of their duties over personal concerns.
The board should ensure adequate MIS is in place to provide the board with accurate and sufficient reports to know bank’s condition.
Management / Board Ensure appropriate internal control system and adequate auditing program is in place Supervision by directors does not mean the board is performing management tasks Directors can be held personably liable for: • Breach of trust • Negligence which causes loss • Misappropriation of bank assets • Dereliction of Duty • Failure to maintain reasonable supervision over the activities and affairs of the bank, its officers and employees
Senior Management
Risk – the potential for loss or gain resulting from a specific action
Risk is okay.
Must learn and evaluate management’s view of risk.
Does management understand the risk they are taking and what could go wrong?
Management must identify, measure, monitor and control risk.
Do they have the balance sheet to take on this level of risk?
Component Rating Definitions
The capability of the board of directors and management, in their respective roles, to identify, measure, monitor, and control the risks of an institution’s activities and to ensure a financial institution’s safe, sound, and efficient operation in compliance with applicable laws and regulations is reflected in this rating.
Component Rating Definitions (cont.)
• Active oversight by the board of directors and management; • Competent personnel; • Adequate policies, processes, and controls taking into consideration the size and sophistication of the institution; • Maintenance of an appropriate audit program and internal control environment; and • Effective risk monitoring and management information systems.
Sound management practices are demonstrated by :
Component Rating Definitions (cont.)
Level and quality of oversight and support of all activities.
Ability to plan for, and respond to, risks that may arise from changing business conditions or the initiation of new activities or products.
The Management rating is based on an assessment of the following factors:
The adequacy of, and conformance with, internal policies and controls addressing operations and significant risks.
The accuracy, timeliness, and effectiveness of management information and risk monitoring systems appropriate for the institution’s size, complexity, and risk profile
Component Rating Definitions (cont.) Assessment factors continued: The adequacy of audits and internal controls. Compliance with laws and regulations.
Responsiveness to recommendations from auditors and supervisory authorities.
Managementdepth and succession.
Extent that the board and management is affected by, or susceptible to, dominant influence or concentration of authority. Reasonableness of compensation policies and avoidance of self-dealing.
Demonstrated willingness to serve the legitimate banking needs of the community.
The overall performance of the institution and its risk profile.
Component Rating Definitions (cont.)
A rating of 1 indicates performance by management and the board of directors and strong risk management practices relative to the institution’s size, complexity, and risk profile. All significant risks are consistently and effectively identified, measured, monitored, and controlled. Management and the board have demonstrated the ability to promptly and successfully address existing and potential problems and risks.
Component Rating Definitions (cont.)
A rating of 2 indicates management and board performance and risk management practices relative to the institution’s size, complexity, and risk profile. Minor weaknesses may exist, but are not material to the safety and soundness of the institution and are being addressed. In general, significant risks and problems are effectively identified, measured, monitored, and controlled.
Component Rating Definitions (cont.)
A rating of 3 indicates management and board performance that or risk management practices that are less than satisfactory given the nature of the institution’s activities. The capabilities of management or the board of directors may be insufficien t for the type, size, or condition of the institution. Problems and significant risks may be inadequately identified, measured, monitored, or controlled.
Component Rating Definitions (cont.) Common characteristics of “3” rated M Components: • Poor financial performance • Heightened risk profile • Weak risk management practices • Elevated AQ concerns (rising, high levels of adversely classified) • Gaps in management • Repeat examination findings • Multiple violations / contraventions • Questions as to the sufficiency of staffing • Dominant member of management • Lack of reliability in financial reporting • Noncompliance with an outstanding supervisory action • Absence of meeting minute documentation on discussions of significant risks
Component Rating Definitions (cont.)
A rating of 4 indicates management and board performance or risk management practices that are inadequate considering the nature of an institution’s activities. The level of problems and risk exposure is excessive . Problems and significant risks are inadequately identified, measured, monitored, or controlled and require immediate action by the board and management to preserve the soundness of the institution . Replacing or strengthening management or the board may be necessary.
Component Rating Definitions (cont.) A rating of 5 indicates management and board performance or risk management practices. Management and the board of directors have not demonstrated the ability to correct problems and implement appropriate risk management practices. Problems and significant risks are inadequately identified, measured, monitored, or controlled and now threaten the continued viability of the institution. Replacing or strengthening management or the board of directors is necessary .
In-Class Exercise
Analyze the presented information and assess the M Component area. See handouts
• Institution A • Institution B • Institution C • Institution D • Institution E
Internal Use Only
Examiner-in-Charge School Case Study Introduction
Internal Use Only
Case Study Key Notables:
Friday August 9
Monday August 5
Tuesday August 6
Wednesday August 7
Thursday August 8
•30-minute one on-one with “Supervisor” • Independent Work Time
•Exit Meeting
•Review
•Review Scope Memos, Distribute Packet #2 • Independent Work Time
• Independent Work time •Meet with “Bank
• Presentation and observe •Send Exit Agenda to Katie prior to presentation • Management comment due by end of day
Management”
Internal Use Only
Case Study Key Notables: Feedback provided on: • Scoping Exercise • Meeting with “Bank Management” • Meeting with “Supervisor” • Exit Meeting Agenda • Exit Meeting Presentation • Written Management Component Comment • Overall Participation
Internal Use Only
Agendas & Management Comments
Internal Use Only
Exit Meeting Agenda
Clear identification of risk or finding.
Summarize the area.
Use of tables.
Consistent wording.
Mindful of your audience.
Consider your order.
Internal Use Only
Internal Use Only
Section Heading
If numbers are in the table, do not need to state again in the bullet points.
Use of key words.
Entire section / component summarized in five bullet points.
Clear distinction of what the findings are, and consistent wording, using action word for findings.
Internal Use Only
Internal Use Only
Your meeting agenda is due prior to your meeting date/time
Internal Use Only
Management Comment Strong introductory sentence.
Focus on the risk level and trend, and specific findings.
Order your findings.
Support your rating.
Consistent wording.
Written for layperson.
Internal Use Only
Internal Use Only
Management - 2 The bank’s management and the bank’s board is rated a 2. In addition, oversight remains strong. Despite tightening liquidity and capital positions the overall financial condition remains satisfactory and risk management practices are good given the risk profile of the institution. The bank’s board and the bank’s committee meetings are well attended; however, enhancements to Asset Liability Committee (ALCO) minutes and audit committee oversight are noted below. The bank’s strategic planning process is formal with XYZ and Associates, Inc. engaged to aid in the most recent plan. Earnings are satisfactory with net income totaling $1,245,642, an ROAA of 0.48% and a NIM of 3.12%, both aligned with the peer group levels. Capital, as noted has tightened with a leverage ratio of 7.07 percent. This is due to capital levels declining by $1.3 million since the prior examination. Additionally, we believe the audit and internal control environment is sound and prior examination findings have been appropriately addressed. Findings detailed below warrant attention.
Internal Use Only
Internal Use Only
Your Management comment is due by Thursday, August 8 th at 5:00 PM local time
Reminder: Include your assigned Management rating and be sure your comment supports it.
Rating the Composite
Rating Definitions
Composite Rating
Changing Composite Ratings
Composite Rating Definition
• Managerial • Operational • Financial • Compliance
Careful evaluation of performance
• Capital adequacy • Asset quality • Management capability • Earnings quantity and quality • Adequacy of liquidity • Sensitivity to market risk
Key components to assess an institution’s financial condition and operations
Composite Rating Definition
Composite Rating 1 Financial institutions in this group are sound in every respect and generally have components rated 1 or 2 . Any weaknesses are minor and can be handled in a routine manner by the board of directors and management. These financial institutions are the most capable of withstanding the vagaries of business conditions and are resistant to outside influences such as economic instability in their trade area. These financial institutions are in substantial compliance with laws and regulations. As a result, these financial institutions exhibit the strongest performance and risk management practices relative to the institution’s size, complexity, and risk profile, and give no cause for supervisory concern .
Composite Rating Definition Composite Rating 2
Financial institutions in this group are fundamentally sound . For a financial institution to receive this rating, generally no component rating should be more severe than 3 . Only moderate weaknesses are present and are well within the board of directors’ and management’s capabilities and willingness to correct. These financial institutions are stable and are capable of withstanding business fluctuations. These financial institutions are in substantial compliance with laws and regulations. Overall risk management practices are satisfactory relative to the institution’s size, complexity, and risk profile. There are no material supervisory concerns and, as a result, the supervisory response is informal and limited.
Composite Rating Definition
Composite Rating 3 Financial institutions in this group exhibit some degree of supervisory concern in one or more of the component areas. These financial institutions exhibit a combination of weaknesses that may range from moderate to severe ; however, the magnitude of the deficiencies generally will not cause a component to be rated more severely than 4 . Management may lack the ability or willingness to effectively address weaknesses within appropriate time frames. Financial institutions in this group generally are less capable of withstanding business fluctuations and are more vulnerable to outside influences than those institutions rated a composite 1 or 2. Additionally, these financial institutions may be in significant noncompliance with laws and regulations. Risk management practices may be less than satisfactory relative to the institution’s size, complexity, and risk profile. These financial institutions require more than normal supervision, which may include formal or informal enforcement actions . Failure appears unlikely , however, given the overall strength and financial capacity of these institutions.
Composite Rating Definition
Composite Rating 4 Financial institutions in this group generally exhibit unsafe and unsound practices or conditions . There are serious financial or managerial deficiencies that result in unsatisfactory performance. The problems range from severe to critically deficient . The weaknesses and problems are not being satisfactorily addressed or resolved by the board of directors and management. Financial institutions in this group generally are not capable of withstanding business fluctuations. There may be significant noncompliance with laws and regulations. Risk management practices are generally unacceptable relative to the institution’s size, complexity, and risk profile. Close supervisory attention is required, which means, in most cases, formal enforcement action is necessary to address the problems. Institutions in this group pose a risk to the deposit insurance fund . Failure is a distinct possibility if the problems and weaknesses are not satisfactorily addressed and resolved.
Composite Rating Definition
Composite Rating 5 Financial institutions in this group exhibit extremely unsafe and unsound practices or conditions; exhibit a critically deficient performance ; often contain inadequate risk management practices relative to the institution’s size, complexity, and risk profile; and are of the greatest supervisory concern . The volume and severity of problems are beyond management’s ability or willingness to control or correct . Immediate outside financial or other assistance is needed in order for the financial institution to be viable. Ongoing supervisory attention is necessary. Institutions in this group pose a significant risk to the deposit insurance fund and failure is highly probable .
Changing Composite Ratings
• Internal and external parties Communication
• Be thorough • Expect questions
Analysis
• Based on the analysis • Needed for ALL conclusions
Support
• Cannot over-communicate Communication
Questions
What are some tips/tricks for keeping everything organized during the exam process?
What are some best practices for bringing findings together at the end of the exam for both the exit meeting and report?
Questions?
Internal Use Only
Conveying Examination Findings
Internal Use Only
Conveying Examination Findings
VERBAL
WRITTEN
Exit Meeting
Examination Report
Internal Use Only
Exit Meeting
Internal Use Only
EXIT MEETING
Be Prepared!!!
As EIC you should be able to discuss the issues and conclusions in each area as if you had reviewed it yourself.
Final meeting to conclude all examination findings and discuss preliminary ratings.
Typically, management will dictate the attendees from the bank.
DO NOT schedule an Exit Meeting before you are ready.
Be Prepared.
Be Prepared.
Be Prepared.
4
Internal Use Only
Purpose of the Exit Meeting
Provide closure to exam
Obtain verification of examination facts
Inform management of items included in the Report of Examination
Alert management to other items
Internal Use Only
Exit Meeting Tone and Format
Meeting tone should be:
Consistent with the tone used in the Report of Examination
Consistent with management discussions
Consistent with the materiality of exam findings
Internal Use Only
Meeting Agendas
What is your agency requirement?
•Follow Protocol
•Material Findings/Violations •Key Support •Other Notables
Include:
Do Not Include:
• Surprises!!!
•Vary by state and federal agency •Concise and lack clutter •Spelling and Grammar
Agenda Formats
Internal Use Only
Additional Handouts
Requirements Vary Ratings Definitions Regulations, FILs, State Laws Ratio Tables Check with Federal Counterpart if Joint Exam
Internal Use Only
Exit Meeting – Discussion Only Items
• Less critical findings • Best practices • Items easily corrected during the examination • Minor policy items • Proactive practices for risks that have yet to arise • Prior poor practices that have been corrected
EIC must distinguish between discussion only topics and reportable issues.
Internal Use Only
Subsequent Events
Inform bank management of any changes to component ratings, the composite rating or reportable findings
Exit Meeting
Document the Exit Meeting discussion
Internal Use Only
Tips for a Successful Exit Meeting
Communication Know the content Okay to disagree? Stay professional
No surprises Transparency Don’t go alone Review expectations/next steps
Internal Use Only
Tips for Delivering Difficult Messages
Practice your comments Visualize and rehearse Allows other to help Gain familiarity with audience/setting Take deep breaths Realize most of the nerves do not show Communicate more, not less Standard introductory statement
Internal Use Only
Writing the Examination Report
Internal Use Only
Ensure Consistency
Appropriate Tone
Prioritize Risk/Materiality
Appropriate Formatting
Report Writing Objectives
Use of Numbers and Capitalization
Acronyms
Word Choice/Be Concise
Management Responses
Additional Notes
Internal Use Only
Punctuation of bulleted items
Bullet symbols should all match
should be consistent
ENSURING CONSISTENCY
Reflect dates consistently in body of report
Use consistent date format in charts and graphs
Formatting for titles / subtitles should be consistent
Grammar and punctuation
Internal Use Only
Tone
Consistent with management discussions held during the examination.
Commensurate with weaknesses reported.
Internal Use Only
•Highlight critical findings •Focus on driver issues/concerns •Avoid “extra” or filler information that is not relevant to overall conclusions
Prioritize Risk / Materiality
Internal Use Only
What is the default font for your agency?
Spacing. Single? Double?
Alignment
Formatting of tables/graphs
Spacing after a period
Shading?
APPROPRIATE FORMATTING
Internal Use Only
Rounding
Use of “M” or “MM” vs “k” or whole numbers
Decimal places for ratios
Use of Numbers
Spelling out vs reflecting numbers
“percent” or %?
Internal Use Only
Ratio names
Policy references (titles vs general reference)
References to board/committees
Common missteps: “GAP” is not an acronym and should not be capitalized “PATRIOT” Act is an acronym and should be capitalized
Capitalization
Internal Use Only
Define
Reconcile
Not Necessary
Should define acronyms
Reconcile the use of acronyms and make sure they flow throughout the report
Do not need to identify/define an acronym that will not be used again.
Acronyms
Internal Use Only
Word Choice – Things to Consider
• Use of the term “the bank” or “the bank’s” is usually not necessary. • Instead of “The bank’s ROAA…”, simply use “The ROAA…”
Bank/Bank’s
• “Considered” implies indecision • Instead of “Earnings are considered strong.” Use “Earnings are strong.”
Considered
• Use of the term “formally” or “formal” is typically not needed. • Instead of “Develop a formal policy on…”, simply state “Develop a policy on…”
Formally/Formal
Internal Use Only
WORD CHOICE
• Use of “currently” is typically not necessary. • If referring to current numbers or ratios just leave it out of your sentence.
Currently
• Avoid use of “has” or “have” before verbs. o Both interest income and non-interest income as a percentage of average assets have declined… o The level of past due loans has decreased since… o Management has corrected all prior examination findings…
Have / Has
• Often overstated throughout. No need to reference in every CELS component write up. • Other options: • “As of the financial date…” • “Through the third quarter…”
Financial Date
• “in order to” vs. “to” • “on an annual basis” vs. “annually” • “in a timely manner” vs. “timely” or “promptly” • “in the process of” vs. “is” or “are”
General Wordiness
Internal Use Only
Management Responses • Include in the report? • Ensure accuracy • Consider obtaining in writing
Internal Use Only
Additional Notes
Avoid use of abbreviations or contractions.
Do not use first or second person in the report. “We feel”; “I found”; etc.
Bank is singular and requires a singular pronoun = “its”.
Ensure the use of the correct citations for any violations. Double check.
Verify names and titles of anyone noted in the report.
Be mindful of overusing the same word in a sentence, paragraph or throughout.
Run spell and grammar check. Read the ROE prior to submitting.
Internal Use Only
Conveying Examination Findings
WRITTEN REPORT
EXIT MEETING
Open Discussion
Internal Use Only
Board Meetings, Joint Examinations and Enforcement Actions
Internal Use Only
Board Meetings Know your audience / Be Prepared • Many aren’t bankers and probably won’t understand our daily language High points / Significant Issues • Don’t get bogged down in too much detail unless it is the main issue • Practice – Vet out your thoughts with co-workers • You are your office. Don’t pass the buck. You most likely will not be alone • Your supervisors might have things to say. Have a plan worked out before hand
Internal Use Only
Board Meetings - Continued
Other thoughts or experiences?
Internal Use Only
Joint Examinations More frequent now:
• Banks over 3 Billion in assets
• Problem banks or bank’s with identified issues
• Just to coordinate resources
Internal Use Only
Your role as EIC • Early communication in planning • Which agency is the lead for processing?
• It is and should be a joint process • Coordinate staffing and resources • Should make it as seamless as possible for the institution • Remember both agencies will have bosses that have questions or want to be informed
Internal Use Only
Your Role - Continued • Contact and meetings with bank management shouldn’t be conducted alone • Avoid disclosing conclusions with management until things have been vetted
Internal Use Only
Enforcement Actions What is an enforcement action?
Why do bank regulators use them?
Internal Use Only
Types of Enforcement Actions • Informal vs. Formal • Typically joint actions • Contents:
• Identifies parties to the document • References a specific examination • Requires signatures of the directors • Sets time frames for initiating change • Usually requires updated to the regulators
Internal Use Only
Informal Actions
Regulatory Letter
Board Resolution
Memorandum of Understanding (MOU)
Section 39 of the FDIC Act (FDIC)
Internal Use Only
Formal Actions Written Agreement
• Issued to state member banks • Signed by Regulators and Board
Consent Order (C & D)
• Issued to state member and non-member banks • Signed by Regulators and Board • Requires bank to immediately stop inappropriate action or implement affirmative action
Internal Use Only
Formal Action – continued Capital component will likely need to address Prompt Corrective Action (PCA) • If bank doesn’t consent there would be a hearing with a Administrative Law Judge • Capital Directives • Removal of Officers and/or Directors • Civil Money Penalties (CMPs) • Termination of Insurance • There are many specific limitations that occur when a PCA capital category drops
Internal Use Only
Internal Use Only
Examiner-in-Charge School Effective Virtual Meetings
Internal Use Only
Internal Use Only
Internal Use Only
Session Learning Objective: • Learn tips for conducting virtual meetings.
Internal Use Only
1. Agenda
Internal Use Only
2. Introductions
Internal Use Only
3. Prepare
Internal Use Only
4. Minimize Distractions
Internal Use Only
5. Technology
Internal Use Only
6. Etiquette
Internal Use Only
7. Close the Meeting
Internal Use Only
Questions
Internal Use Only
Conclusion
Internal Use Only
Instructor Feedback
Students and their supervisors will receive an instructor feedback form next week.
Internal Use Only
Interested in more learning opportunities?
Calendar of Events
https://www.csbs.org/examiner-learning-roadmaps Learning Roadmaps
www.csbs.org/calendar-events
Internal Use Only
Feedback Survey Please remember to complete the short feedback survey!
Internal Use Only
Thank you, Instructors!!
Learning Roadmaps
The CSBS Learning Roadmaps are tools to help guide examiners through their learning journey by identifying skill gaps and training opportunities. These tools can also help examiners determine what training is needed to earn formal certification. Available Learning Roadmaps Bank Safety & Soundness Examiners BSA/AML Examiners IT/Cybersecurity Examiners
Developing the Workforce of Tomorrow One of the CSBS strategies is to contribute to innovative learning solutions and develop capabilities that enhance examiner skillsets and promote networked supervision resulting in a high performing, collaborative, and trusted state regulatory workforce.
Money Service Business (MSB) Examiners Mortgage/Non-Depository Examiners Trust Examiners
LearningRoadmaps@csbs.org www.csbs.org/examiner-learning-roadmaps
CSBS Accreditation
CSBS Certification The CSBS Examiner Certification Program recognizes the professionalism and unique skillsets of state regulators and is open to all who meet the education and experience qualifications for a credential. 31 Certification Credentials Safety & Soundness
The CSBS Accreditation Program evaluates state bank, mortgage and money transmitter regulatory agencies against standards set forth by a committee of state regulators. Benefits of Accreditation
Developing the Workforce of Tomorrow One of the CSBS strategies is to contribute to innovative learning solutions and develop capabilities that enhance examiner skillsets and promote networked supervision resulting in a high performing, collaborative, and trusted state regulatory workforce.
Creates Supervision Framework Promotes Process Standardization Builds Trust Improves Information Sharing Keeps States Accountable Recognizes Agencies Performance
Mortgage Licensing Trust IT & Cybersecurity Data Analytics Training
certification@csbs.org csbs.org/examiner-certification
accreditation@csbs.org csbs.org/department-accreditation
Education or training which has been determined to be essential in maintaining and enhancing skills or knowledge necessary for the performance of a job for which the certification is required. Continuing Education Classifications Core Education, training, or other activities which has been determined will enhance skills or knowledge necessary to effectively work as an examiner or regulator including but not limited to soft skills, technical trainings, providing on the-job training, participating on CSBS committees. Training completed as part of employment or general interests but does not directly contribute to the proficiency of the certification maintained. General courses will not count toward continuing education. General Elective
Providing a Path
Certification can assist agencies in developing the workforce of tomorrow by providing a framework for career progression and professional development.
Continuing education to take state regulators to the next level.
Training directors decide what their examiners need Tie in training to certifications Certification as a measure for career progression
Acquiring and maintaining a CSBS Certification gives regulators the opportunity to advance their career along a well-defined career path, encourages knowledge and skills development and recognizes and rewards achievement.
Training Directors will be able to identify courses that align with an examiners credential, maintaining the education and career path provided by their agency in combination with a CSBS certification. Program Improvements
Made with FlippingBook flipbook maker