Cyber & IT Supervisory Forum - November 2023

Internal Use Only

INDUSTRY THINKING & BEHAVIOR IS CHANGING

94%

75%

85%

Fintech Will Improve Customer Experience & Revenues

Financial Institutions are Hiring Fintech Staff

Financial Services Companies Currently Using AI

PROPRIETARY & CONFIDENTIAL | 7

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Internal Use Only

EMERGING TECHNOLOGY: CHANGING THE FINANCIAL ECOSYSTEM

Artificial Intelligence/ Machine Learning

What’s Changing? • Business/Operating Models • Compliance Models • Financial Crime Methodologies • Consumer Behavior

Distributed Ledger Technology

Quantum Computing

Internet of Things

Cloud & Edge Computing

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8