CSBS Examiner Training Manual

Internal Use Only

Introduction CSBS offers thirteen unique examiner schools, with most being conducted a couple of times during the year. We also offer programs on-demand and custom programs for states upon request. Providing outstanding training and development opportunities for our members is a critical part of our mission and a point of pride for us. As our educational offerings continue to expand and improve, we need and want to increase the size of our examiner training contributor teams available for our schools. This manual outlines the expectations and guidelines for all CSBS examiner training roles including Content Developers, Instructors, Facilitators, and CSBS Staff. This manual also includes onboarding procedures, reimbursement guidelines, and training resources. Examiner Training Programs CSBS currently offers thirteen examiner training programs: • Bank Analysis School • Bank Examiner-in-Charge School • BSA/AML Examiner School • Introduction to Mortgage Originations Examinations • Introduction to Mortgage Servicing Examinations • Introduction to Problem Banks • IT Examiner School • Nonbank Examiner-in-Charge School • Trust Examiner School Examiner Training Roles & Responsibilities There are four key roles needed to develop and deliver effective examiner training programs: Subject Matter Expert (SME) – Content Development • Primary Focus: Instructional content creation and review. • Key Responsibilities: o Develop and organize content based on learning objectives. o Ensure all training materials are accurate, current, and aligned with learning objectives. o Collaborate with instructional designers to create training materials including PowerPoint slides, job aids, case studies, and assessments. • Capital Markets School • Credit Evaluation School • Effective Meetings with Management School • Introduction to Becoming an MMC EIC

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