CSBS BAI Online Course Catalog

Online Threat Defense for Financial Institutions 30 minutes Financial institutions are facing increased risks from online assailants. Upon completion of this course, recommended for all employees who handle sensitive information, users will be able to avoid security issues in web browsers, explain the hacking technique known as Cross-Site Scripting, identify issues related to URL security, and differentiate between online threats and methods of defense. 30 minutes Passwords are an essential component of financial institution security. Upon completion of this course, recommended for all employees, you will understand why and how passwords are used, know tips for creating, updating, and maintaining strong passwords, and recognize when a password has been compromised. Password Security for Financial Institutions Social Engineering Essentials for Financial Institutions 30 minutes Social engineering is a real threat to financial institutions. However, upon completion of this course, recommended for all employees, you'll be able to explain how social engineers are successful at gaining sensitive information or privileged access, identify social engineering techniques, and demonstrate how to protect your institution against social engineering. 30 minutes Upon completion of this social media course, recommended for all employees, you'll be able to explain how social media enables social networking, and how social tools have evolved the way that financial institutions speak with their customers and members. In addition, you'll be able to identify social media threats that could harm your financial institution and apply safe behaviors to use while on social media to prevent risk for your financial institution. Social Media Security for Financial Institutions Detecting and Preventing Elder Financial Abuse 5 minutes This interactive mini-course, intended for all employees, provides an overview of suspicious activities that may signal elder financial abuse. 30 minutes This course, intended for all employees, addresses some of the more common scams that occur at financial institutions, what 'red flags' to look for, and how to most effectively handle a situation in which an elderly customer is being victimized. 5 minutes This interactive mini-course, intended for all employees, provides an overview of common elder abuse scams that occur at financial institutions and summarizes red flags to look for. 30 minutes This interactive course, intended for all employees, provides an overview of common elder abuse scams that occur at financial institutions and addresses what red flags to look for, as well as how to effectively handle a situation in which an elderly customer is being victimized. Elder Financial Abuse: Detection and Prevention Financial Abuse of Elders: Common Schemes Preventing Elder Financial Abuse Deceptive / Abusive Practices

36