CSBS BAI Online Course Catalog

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Bank Secrecy Act / Anti-Money Laundering	9
BSA / Anti-Money Laundering	9
Customer Identification Program	11
OFAC	12
Suspicious Activity Reports	12
USA PATRIOT Act	13
Commercial Banking	14
Commercial Lending	14
Credit Cards	14
Customer Service	15
Ethics	15
Fair Lending	15
Bank Secrecy Act / Anti-Money Laundering	15
Compliance Officer	15
Complaint Management	15
Compliance Management	16
Enterprise Risk Management	16
Examination Management	16
General Banking Knowledge	16
Consumer Lending	17
Basic Consumer Lending	17
Credit Cards	18
Deceptive / Abusive Practices	18
Ethics	18
Home Equity Loans	18
Marketing	19
Bank Secrecy Act / Anti-Money Laundering	19
Corporate Compliance Laws and Regulations	19
Anti-Tying	19
Assorted Regulations	19
Directors: Compliance Topics	21
Disaster Recovery	22
Enterprise Risk Management	22
Records Retention	22
Regulation O	22
Regulation W	23
Security	24
The Volcker Rule	24
Vendor Management	24
Deposit Operations	25
Ethics	25
General Operations Skills	25
Identity Theft	25
Privacy	25
Regulation E	25
Bank Secrecy Act / Anti-Money Laundering	26
Truth in Savings	26
Executive Leadership and Board of Directors	26
Complaint Management	26
Compliance Topics	26
Ethics	27
Fair Lending	27
Identity Theft	27
Nondeposit Investment Products	28
Bank Secrecy Act / Anti-Money Laundering	28
Financial Institution Activities	28
Customer Identification Program	28
Customer Service	28
Ethics	28
Fair Lending	29
General Banking Knowledge	29
General New Account Skills	30
General Teller Skills	31
Identity Theft	32
Marketing	32
Privacy	32
Regulation CC	33
Regulation E	33
Sales	33
Telephone Skills	33
Bank Secrecy Act / Anti-Money Laundering	33
Writing	33
Financial Products and Services Laws & Regulations	34
ACH	34
Check 21	34
Complaint Management	34
Cybersecurity / Information Technology	34
Deceptive / Abusive Practices	36
E-SIGN Act	37
Federal Deposit Insurance	37
Identity Theft	37
Insurance	38
International Banking	38
IRAs and Education Savings Accounts	39
Mortgage Lending	39
Nondeposit Investment Products	39
Payments System	39
Privacy	39
Reg D: Reserve Requirements	40
Regulation CC	41
Regulation E	42
Regulation GG	43
Regulation II	43
Trusts	43
Truth in Savings	44
Human Resources Issues	44
Change Management	44
Communication	45
Conflict Management	47
Culture	47
Customer Service	48
Diversity	48
Ethics	49
Harassment / Discrimination	49
Labor Laws	50
Leadership	51
Personal Development	51
Project Management	53
Social Media	54
Supervision	54
Team	57
Working Remote	57
Workplace Violence	58
Writing	58
Lending Laws and Regulations	59
Appraisals	59
Bankruptcy	59
Basic Consumer Lending	60
Cash Flow Analysis	60
Commercial Lending	61
CRA	61
Credit Cards	61
Fair Lending	62
FCRA and the FACT Act	62
FDCPA	63
Financial Accounting	63
Flood Disaster Protection Act	64
HMDA	64
Home Equity Loans	65
Integrated Disclosures	65
Loan Documentation	66
Marketing	66
Mortgage Closing	66
Mortgage Fraud	66
Mortgage Lending	67
Mortgage Origination	68
Predatory Lending	68
Regulation B	68
Regulation M	69
Regulation Z	69
RESPA	71
SAFE Act	72
Servicemember's Civil Relief Act	72
Loan Review	73
Credit Administration	73
Mortgage Loan Origination	73
Mortgage Closing	73
Mortgage Origination	73
Mortgage Processing	74
Mortgage Underwriting	75
Mortgage Servicing	75
Customer Service	75
Ethics	75
Mortgage Lending	76
Privacy	76
Portfolio Management	77
Credit Administration	77
Wealth Management	77
Trusts	77

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