CSBS BAI Online Course Catalog

Reg CC: New Account Security 60 minutes This course, intended for tellers, new accounts representatives, and security personnel, you will learn how to define new account fraud, recognize traits of con artists and how criminals commit new account fraud, de termine how to properly identify depositors and verify their IDs, and recognize (and prevent) new account fraud. 30 minutes This interactive course is intended for personnel, including frontline and back office employees, who require a more in-depth understanding of the Expedited Funds Availability Act and Regulation CC, as well as the Check Clearing for the 21st Century Act (Check 21) and its impact on check processing and presentment. 20 minutes This interactive course provides learners with a high-level understanding of the Expedited Funds Availability Act and Regulation CC, including which types of transactions qualify as next-day and second-day availability and the exception holds that can be placed on deposits. Regulation CC: Comprehensive Regulation CC: Essentials EFT Error Investigation Timelines 5 minutes Designed primarily for back office employees, this interactive course provides a quick review of timelines for investigating EFT error reports from consumers. 45 minutes Use this game show course to liven up Reg E training! This Jeopardy-like course can be played in both online and classroom settings to test employee knowledge regarding all facets of Reg E compliance, including EFTs, overdraft compliance, liabilities, disclosures, and handling errors and complaints. 20 minutes This course, recommended for front-line employees, teller supervisors, operations officers, branch managers, staff trainers, and compliance officers, covers what an EFT error is, what procedures must be followed when investigating and resolving errors, how the rules differ for new accounts, foreign or point-of-sale accounts and much more. 45 minutes This course, recommend for all personnel, discusses the key elements of Regulation E, ranging from transfers and liability to disclosures and documentation. The course addresses authorized, unauthorized, and preauthorized transfers, consumer and institutional liability for unauthorized transfers, what must be included in the required disclosures, and when they should be provided to consumers. 20 minutes Intended primarily for back office employees, this interactive course provides an overview of Regulation E, Subpart B, more commonly known as The Remittance Rule. Reg E Game Show! Reg E: Handling Errors and Complaints Reg E: Key Disclosures and Liability, and EFT and Overdraft Compliance Regulation E: The Remittance Rule Regulation E


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