CSBS BAI Online Course Catalog

Retail Banking Basics: Regulatory Agencies 40 minutes This interactive course introduces the regulatory issues and agencies relevant to retail banking institutions. It surveys several key federal agencies and examines the roles and responsibilities of the Federal Reserve System. The course is intended for all employees of financial istitutions, especially new hires. General New Account Skills 30 minutes This interactive course explores two key tasks for account representatives: counseling customers as they choose the best deposit account for their investment needs and opening new accounts. The course is intended for all employees of financial institutions, especially front-line employees, compliance officers, and supervisors. 15 minutes Intended for frontline personnel, this interactive course provides an overview of the different types of business accounts and the requirements for opening each type of account, including how to identify high-risk business accounts. Regulations addressed in this course include Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) and the Unlawful Internet Gambling Enforcement Act (UIGEA). 25 minutes Intended primarily for frontline employees and their supervisors, this interactive course provides an overview of new account fraud, including common types of fraud schemes and fraud prevention methods. 150 minutes In this course, intended for new accounts representatives and new accounts supervisors, you will learn the importance of disclosures, disclosures required under the Truth in Savings Act, the requirements of the Expedited Funds Availability Act, the disclosures required for IRS reporting, the requirements of Reg D, and required disclosures under Reg E. 60 minutes In this course, intended for new account representatives and new account supervisors, you will learn how the Fair Credit Reporting Act governs institutions, Bank Secrecy Act requirements and when to complete a Currency Transaction Report, what violates the Right to Financial Privacy Act, how to reply to loan inquiries, what Reg O is and how it applies, and what the Bank Bribery Statute is and how it applies. 60 minutes In this course, intended for new accounts representatives and new accounts supervisors, you will learn how to determine what the FDIC covers and the required signs, recognize the purpose of HMDA and the required signs, identify the purpose of CRA and the required notices, and recognize the Fair Housing Act and the required posters. Deposit Accounts: Counseling Customers and Opening Accounts Frontline: Opening Business Accounts New Account Fraud New Account Orientation: Reg and Disclosures New Account Orientation: Regs and Liability Prevention New Account Orientation: Regulatory Signage

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