BSA/AML Examiner Training Series 2

Internal Use Only

BSA Officer Interviews

Internal Use Only

1. Preparedness 2. Control of discussion 3. Confidence 4. Focus on the most important issues 5. Organization BSA Officer Interviews

6. Follow up questions 7. Minimize distractions

8. Etiquette for effective web meetings 9. Consideration for time constraints 10.Close the meeting