2021 Strategic Planning Conference

Our Focus Today

Change Leadership Defined

Actions and Behaviors

Connecting to ADKAR

Next Up—How to Apply

Strategic Planning and Change

Good business leaders create a vison, articulate the vision, passionately own the vision, and relentlessly drive it to completion ‐‐ Jack Welch

Strategic Planning: • Creates Change • Guides CSBS and the agencies • Identifies and focuses on who we want to be and how we get there

Change Leadership : • Equips the agency to bring the changes to life to achieve the strategies • Delivers change outcomes through bringing the people/employees along • Demonstrating commitment by ensuring the people side of the changes have the right effort, time and resources