2021 CSBS Community Bank Case Study Competition Journal

2021 COMMUNITY BANK CASE STUDY COMPETITION

1 ST PLACE The University of Tennessee at Martin

Analysis of TriStar Bank: Serving the Community During a Pandemic and Supporting Diversity, Inclusion, and Economic Fairness Introduction The year 2020 will be remembered in history as a year of chaos and uncertainty. The COVID-19 pandemic, economic successes and failures, and social unrest created uncertainty at a level this country has not experienced in years. While some businesses and industries escaped the COVID-19 pandemic relatively unchanged, other businesses and industries felt adverse effects of the pandemic. Fortunately, one of the industries that experienced relatively mild unemployment and financial effects during the pandemic was the banking industry (Famiglietti et al. 2). This case study will focus on TriStar Bank, a community bank, and how it traversed the recent pandemic, its loan portfolio composition, and its approach to diversity, inclusion, and economic fairness. The case study begins with a brief description of TriStar and its background.

Students: Benjamin Beard Seth Bishop Refugio Palacios Savannah Pham McKenzie Reagor Faculty Advisor: Mr. John Clark Dr. Lajuan Davis Dr. Mark Farley

6