IT Examiner School, Seaside, CA

Incident Response Plan - Components

Communication Paths – Employees and Customers

Senior Leadership Involvement

Responsibilities and Duties

Recovery Strategies: Critical Systems, Apps, and Data

Process to Classify, Log, and Track Incidents

Escalation Procedures

Response and Recovery

Address Incidents at Third-Parties

Periodic Testing

Tabletop Exercise!

1. What activities must be executed to resolve this incident? 2. Identify the roles/teams that will be involved during this incident? 3. Identify the plans and procedures that should be used during this incident? 4. What pieces of information are key to resolve this event? 5. Other concerns?