IT Examiner School, Seaside, CA

Provide Employee Training

• Conduct employee training at enterprise-wide level and business unit level

• Teach all employees about responsibilities and procedures to follow during and after recovery

• Include periodic simulation exercises for key employees

• Ensure that training is regularly scheduled and updated to address operational changes

Vendor Agreements

• Review the vendor’s plan to ensure that critical services can be restored within acceptable timeframes

• Establish provisions that address the vendor’s responsibility for maintaining and testing plans

• Ensure that the institution has identified how to adjust internal procedures if the vendor invokes its plan