IT Examiner School, Seaside, CA

Project & Change Management

• There are a variety of methodologies and processes for Project and Change Management • Projects are started for: – Phasing out of old technology – Generate value from new products supported by technology – Maintain IT related risk at an acceptable level by updating current technology – Implement additional new security software to fend off cyber incidents/attacks – Implement/update network architecture and/or backup structure – Technology updates requiring assessment of risk to patch vulnerabilities

Project & Change Management

• There are a variety of methodologies and processes for Project and Change Management (continued) • Change Management: – Generate continued value and security from technology updates – Patch Management, deals with implementing security and version updates – Changes/updates in network infrastructure and/or back-up structure – System “abend” (abnormal ending) that requires an “emergency updates/changes or fixes” – “Back-out” of software updates that cause system and/or application issue(s)